Terms & Conditions

Welcome to Natalie Wood Designs!  This website is operated by Natalie Wood, Inc. dba Natalie Wood Designs. Throughout the site, the terms “we”, “us” and “our” refer to Natalie Wood Designs. Natalie Wood Designs offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

ORDERS & CANCELLATIONS

An agreement is made between Natalie Wood Designs ("Seller") and you ("Purchaser") once we accept your order.  A complete description of the goods, price, and applicable tax are agreed upon between the Seller and Purchaser once an order placed.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of a promotion or payment, and reserves the right to modify or cancel a order or promotion due to system error or unforeseen problems.

TERMS & CONDITIONS OF WEB STORE PURCHASES

By purchasing something from Natalie Wood Designs, you are engaging in a legally binding agreement with our company on the following terms.  Please read these Terms of Service carefully before accessing or using our website.

SHIPPING & DELIVERY

All items that are designated in-stock when an order is submitted are guaranteed in-stock or the item(s) will be refunded to the Purchaser.  All orders placed within Monday-Friday (excluding holidays) will be shipped within 1-2 business days.  Orders placed Saturday and Sunday will be processed the following Monday (excluding holidays). We cannot guarantee the arrival time of ground shipping.  For guaranteed arrival time, please select an upgraded shipping method for an additional charge at checkout. Orders placed with expedited shipping will ship the next business day.  As soon as your order is packed and shipped, a shipping confirmation email will be sent to you along with a tracking number.

Due to the custom nature of some of our pieces, some orders may take up to 7-10 business days to ship.  This is noted in the product descriptions of these pieces.

GIFT CARDS

Natalie Wood Designs eGift Cards and physical gift cards are redeemable online at nataliewooddesigns.com.  Gift cards cannot be returned or redeemed for cash value, reloaded with additional value, resold, or transferred for value.  Gift cards cannot be used to purchase other gift cards.  Promotions and other special offers may not be used to purchase a gift card.  No sales tax will be charged on the purchase of a gift card.  Natalie Wood Designs will not replace lost or stolen gift cards without proof of purchase.

NATURAL VARIATIONS

All semi-precious gemstones and synthetic, lab-created stones are handpicked for each piece of jewelry.  Due to the one of a kind nature of the stones, the color may vary slightly from the photos shown.

WARRANTY

We stand by our products and guarantee customer satisfaction.  We warrant that our goods will be free from defects in materials and workmanship and meet their specification at the time of delivery.

Natalie Wood Designs is not responsible for lost or damaged jewelry after delivery has been accepted.

COPYRIGHT © 2017

All images and designs on this website are the sole property of Natalie Wood, Inc. Any images may not be used without express written consent from Natalie Wood Designs. Any duplication of images or jewelry designs may be subject to legal action.

SECURITY

Our store is hosted on Shopify, Inc.  They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Payment is securely processed by Shopify.  Your credit card and personal information is never shared.

PERSONAL INFORMATION

Your submission of personal information through this store is governed by our Privacy Policy.  View our Privacy Policy here.

CONTACT INFORMATION

Questions about these Terms & Conditions should be sent to us at natalie.wood@nataliewooddesigns.com